Retently

AUGUST 3, 2023

Despite the empirical evidence, businesses often make the mistake of being too calculated and cautious when it comes to going above and beyond to make their customers happy. In this article, we’re going to explain seven strong reasons why customer experience matters and why it is the key competitive differentiator.

Net Promoter Score 145

Net Promoter Score Customer Experience Social Media NPS 145

Steven Van Belleghem

APRIL 20, 2022

Web3, then, is supposed to be a decentralized version of the internet that leverages blockchain technology. This means that they will be able to choose if and when information about them can be shared and/or used with or by advertisers, marketers, researchers etc. million) and deeply change the game in customer loyalty.

Advertising/ Marketing 117

Advertising/ Marketing Gaming Legal Social Media 117

Fonolo

JULY 5, 2023

These are typically generational trends caused by new technology or information about a product. Why is Customer Perception Important? Businesses care about customer perception because it directly impacts their bottom line. If your employees are happy, your customers will be happy too. #cx

Social Media 104

Social Media Sports Customer Satisfaction Net Promoter Score 104