Retently

AUGUST 3, 2023

When you deliver positive customer experiences, you motivate users to share their positive experiences via social media channels and encourage them to talk about your brand to people in their social circle. What’s more, this customer-centric approach is only going to get more ground.

Net Promoter Score 145

Net Promoter Score Customer Experience Social Media NPS 145

Fonolo

JULY 5, 2023

In the age of social media backlash and call-out culture, how your customers feel about your brand is key to your success. These are typically generational trends caused by new technology or information about a product. Marketing allows you to influence how non-customers perceive your company too.

Social Media 104

Social Media Sports Customer Satisfaction Net Promoter Score 104

Steven Van Belleghem

APRIL 20, 2022

Web3, then, is supposed to be a decentralized version of the internet that leverages blockchain technology. This means that they will be able to choose if and when information about them can be shared and/or used with or by advertisers, marketers, researchers etc. Or even get paid with tokens for consuming or sharing content.

Advertising/ Marketing 117

Advertising/ Marketing Gaming Legal Social Media 117

Sprinklr

OCTOBER 12, 2021

This allowed their customer services team, including sales consultants, to manage and convert inbound traffic from paid social media while collecting valuable insight on preferences and buying signals. This solution gives advertisers the ability to activate campaigns, creatives, and optimizations generated from social listening data.

CXM 72

CXM Social Media Social Listening Retail 72

Sprinklr

OCTOBER 12, 2021

This allowed their customer services team, including sales consultants, to manage and convert inbound traffic from paid social media while collecting valuable insight on preferences and buying signals. This solution gives advertisers the ability to activate campaigns, creatives, and optimizations generated from social listening data.

CXM 65

CXM Social Media Social Listening Retail 65

SurveySensum

SEPTEMBER 2, 2024

Nevertheless, marketers still need tools that can predict and improve the performance of ads before campaigns launch. Technologies make it possible not to do it manually, optimize resources, and grow ROI. CTV Content and Advertising The CTV advertising segment is showing explosive growth.

Artificial Intelligence 52

Artificial Intelligence Retail Gaming AI 52

Qualtrics

AUGUST 10, 2020

But attracting new customers comes with its own set of costs: Marketing. Technology. You have to engage in many activities to acquire new customers: Content marketing. Targeted advertising. Social media marketing. Technology. And plenty more besides! SEO on your website. Hosting events.

Customer Acquisition 26

Customer Acquisition Social Media Advertising/ Marketing Technology 26