Remove Age of the Customer Remove Business Growth Remove Customer Acquisition
article thumbnail

‘CSM & Product’ Is the New ‘Sales & Marketing’

Gainsight

But as I spoke to people in the Customer Success community—as well as the CEOs of thousands of subscription businesses—I heard time and time again that one organization was missing from the conversation: Product. That resonated, because, as an ex-Product Manager, I saw how organically the two disciplines fit together.

Sales 95