12 Reasons to Invest More in Customer Experience
PeopleMetrics
OCTOBER 25, 2017
It’s the age of the customer and the world’s biggest brands are duking it out every day for a greater share of our hearts, minds, and wallets. Customers hold more decision power than ever in an era where information about any company’s products and services is just a mobile search away. CX is not as fluffy as it may seem.
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