What is Voice of the Customer? 25 Experts Give Best Practices
Callminer
FEBRUARY 27, 2019
While the cost of in-person interviews is the highest among all forms of interview, it is still considered to be the most useful form for building trusting customer relationships. 3. .” — Neil Davey, The Nine Steps to Designing a Voice of the Customer Programme , MyCustomer; Twitter: @MyCustomer. . .
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