Age of the Customer and Machine Learning

Make the most of every customer interaction with the Engagement OS

Intercom, Inc.

MARCH 22, 2022

So, it’s no wonder Forrester is calling this the “Age of the Customer” and businesses like yours are laser-focused on how to make that pivot in the right way. The future of customer experience is engagement. Today, 80% of organizations are expecting to compete mainly based on CX. So, let me cut right to the point.

Omnichannel

Omnichannel Touchpoint Sales Engineering

Tech Customer Success

Make the most of every customer interaction with the Engagement OS

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