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The Symbiosis of Algorithms, CX and Experimentation: Redefining Tech and Biotech B2B Design

eglobalis

The companies that thrive today aren’t just adopting AI; they’re embedding it into their DNA to design groundbreaking technologies and solutions that deliver unmatched value to customers. AI and algorithmic models are reshaping how organizations tackle challenges, innovate, and create impact.

B2B 451
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The future of AI and what Customer Experience leaders can learn from it

Steven Van Belleghem

When it comes to killer applications in AI, Jonathan seemed most enthusiastic about what he called revolutionary “behind the scenes” applications in the industrial world. The returns of these industrial or agricultural AI systems for the end user go beyond hyperpersonalization and quality control, though.

AI 98
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Safeguarding Lone Workers with Vision AI: Innovative Approach To Lone Worker Safety

Customer Think

Lone workers work in isolation or without direct supervision, playing a crucial role in various industries such as construction, healthcare, retail, agriculture, security, and transportation. Lone workers take up some of the most dangerous and challenging jobs.

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6 fantastic cases in B2B customer experience

Steven Van Belleghem

Deere & Company – you’ll probably be more familiar with their brand name John Deere – is a renowned American corporation that manufactures agricultural, construction, and forestry machinery. A quantum leap in service and maintenance: Deere & Company.

B2B 52
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How the telecom industry is building ‘an Offer You Can’t Refuse’

Steven Van Belleghem

Ultimately, Deutsche Telekom’s customers too, will profit from the innovations and convenience that flow from the collaborations with the start-ups in the areas of for instance massive broadband connectivity (5G), AI, smart home, voicification, entertainment, AR/VR, tracking and IoT. Orange + Dacom: a better life for farmers.

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Design in Interesting Times

Intercom, Inc.

Ten thousand years ago, the Agricultural Revolution allowed hunter-gatherers to settle into villages. And here we are today, with smartphones, AI, self-driving cars, Tinder, and whatever comes next. But then a chain of events started to unfold. We’re moving faster now. Things are moving faster than at any point in human history.