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The Symbiosis of Algorithms, CX and Experimentation: Redefining Tech and Biotech B2B Design

eglobalis

The companies that thrive today aren’t just adopting AI; they’re embedding it into their DNA to design groundbreaking technologies and solutions that deliver unmatched value to customers. AI and algorithmic models are reshaping how organizations tackle challenges, innovate, and create impact.

B2B 451
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The future of AI and what Customer Experience leaders can learn from it

Steven Van Belleghem

When it comes to killer applications in AI, Jonathan seemed most enthusiastic about what he called revolutionary “behind the scenes” applications in the industrial world. The returns of these industrial or agricultural AI systems for the end user go beyond hyperpersonalization and quality control, though.

AI 98
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6 fantastic cases in B2B customer experience

Steven Van Belleghem

Deere & Company – you’ll probably be more familiar with their brand name John Deere – is a renowned American corporation that manufactures agricultural, construction, and forestry machinery. A quantum leap in service and maintenance: Deere & Company.

B2B 52
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How the telecom industry is building ‘an Offer You Can’t Refuse’

Steven Van Belleghem

Ultimately, Deutsche Telekom’s customers too, will profit from the innovations and convenience that flow from the collaborations with the start-ups in the areas of for instance massive broadband connectivity (5G), AI, smart home, voicification, entertainment, AR/VR, tracking and IoT. Orange + Dacom: a better life for farmers.

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Design in Interesting Times

Intercom, Inc.

Technology leads to exponential change. Amazing riches and new technology flood the island. To them, it simply appears that these strange visitors are engaging in a bizarre ritual – clearing land, marching, building monuments – and deliveries of amazing technology just appear as a result. Technology is a big part of this.