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The future of AI and what Customer Experience leaders can learn from it

Steven Van Belleghem

It reminded me of a case from one of my customers, a wood production company: it scans the wood structure of a specific tree and then shows consumers what it will exactly look like on their floor, allowing them to pick out their preferred pattern and tree. Sometimes they can even influence our health.

AI 98
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Questioning tech: The past, present, and future of survey tools

Intercom, Inc.

You’ll find a census sent similarly from 2000 years before the common era – the census of Yu the Great, who was a famous mythological emperor of China responsible for a lot of the flood mitigation efforts that made much of the terrain of China a livable, viable agricultural area. He was said to have taken the first census of China.