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A story about Indian Customer Culture: Impactful CX in turbulent times

Steven Van Belleghem

Better lives for farmers The agriculture sector is one of the biggest in the Indian economy, with 60 percent of the Indian population working there, contributing about 18 percent to India’s GDP. The amazing part is that what started as a 11-bed hospital in the seventies has now grown into a conglomerate, the Aravind Eye Care System.