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The Big Mistake People Make With Artificial Intelligence

Beyond Philosophy

The Big Mistake People Make with AI. Specifically, one would be wise to understand what AI is, how it works, and what problems it can solve for your business. Ghosh studies AI and its overlap with behavioral economics. There are many types of AI. AI is excellent at categorizing groups. Key Takeaways.

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8 Customer Service Networks You Need to Follow in 2019

Fonolo

Another global network, the International Customer Service Association is a non-profit organization dedicated to supporting the professional development of leaders in the customer service industry, and mobilizing positive customer experience management. 6 Must-Read Customer Experience Trends in 2019.

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Call Center, Contact Center and Customer Experience Events – May 2018

Taylor Reach Group

Join the event to meet the top BPM, CRM and tech industry experts who will share their valuable experience on how to accelerate business growth and be two steps ahead in the digital competition. AI Briefing – May 3, Atlanta, GA. CXPA Insights Exchange 2018 – May 16-17, Phoenix, Arizona. CX DC 2018 – May 31 – Washington, DC.