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Beyond Deliverables: How AI and Customer Centric Strategies Are Redefining Professional Services

eglobalis

Leveraging AI to Enhance Customer-Centric Delivery Artificial Intelligence (AI) can significantly enhance a customer-centric project delivery model by providing tools and insights that facilitate better alignment with client needs.

AI 431
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How can artificial intelligence help shape the future of collections?

Callminer

AI can play a vital role in the collections strategy. CallMiner’s Rick Britt, VP of AI, explore how at Credit Connects Online Collections Technology Think Tank on 7th July at 11:55am BST.

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The Majestic Dance between AI and Humans in CX

ECXO

The Majestic Dance between AI and Humans in CX Indeed, in the luminous panorama of business ecosystems, the phrase “customer experience” has emerged as a cardinal point of focus. In this digital era, artificial intelligence (AI) has certainly emerged as a powerful tool that can augment and enhance customer experience.

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How Artificial Intelligence is Changing CX in the Contact Center

Fonolo

If there’s one thing managers need to understand about digital transformation, it’s how artificial intelligence is changing CX in the contact center. The cost savings AI offers makes the move to more automation inevitable. It’s clear that AI’s impact on customer care and CX will be profound. Friendly service.

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Tools and AI Gadgets 🤖 Overview of essential AI tools and practical implementation tips.

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How Artificial Intelligence is Changing the Contact Center

Fonolo

The same holds when considering how artificial intelligence is changing the contact center. . You probably know at least a bit about AI and automation. They are also popular advancements in automation that employ varying degrees of AI. Again: these tools employ automation and at least a bit of artificial intelligence.

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We’ve only just scratched the surface of artificial intelligence – Interview with Peter van der Putten of Pega

Adrian Swinscoe

Today’s interview is with Dr Peter van der Putten, who is Director of the AI Lab at Pega and assistant professor of AI at Leiden University […] The post We’ve only just scratched the surface of artificial intelligence – Interview with Peter van der Putten of Pega first appeared on Adrian Swinscoe.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! How AI can help you resolve queries faster and ultimately lower customer friction from all angles.