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Why E-commerce Brands Struggle with Cart Abandonment? 7 Ways to Fix It

Hodusoft

Offering AI-powered live chat is one of the best ways to help customers get answers to common queries instantly. Leverage AI to Bring Back Visitors In the age of rapid evolution of Artificial Intelligence (AI), leveraging AI-powered tools can help e-commerce companies bring back visitors who abandoned their carts.

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Integrations to be thankful for

Zendesk

Finance tools to open Invoices, Payments, Billing systems. Additional apps added in October: Inbenta (SunCo) AI Chatbot automatically engages in complex conversations with minimal training. Fireflies (Sell) is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings.

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How manufacturers can cut service costs with AI

Zendesk

Artificial intelligence (AI) can unlock savings and create better CX. Here are four ways manufacturers are using AI in customer support and seeing big results. What’s more, 66 percent agree that AI/bots have driven large cost savings over the past year. But IOT connectivity is useful beyond smart factories.

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How manufacturers can cut service costs with AI and automation

Zendesk

Artificial intelligence (AI) can unlock savings and create better CX. Here are four ways manufacturers are using AI in customer support and seeing big results. What’s more, 66 percent agree that AI/bots have driven large cost savings over the past year. But IOT connectivity is useful beyond smart factories.

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From OCR (Optical Character Recognition) to IDP (Intelligent Document Processing): The Evolution of Automation & AI in Financial Services

Lightico

Documents can either be internally generated and completed by customers or employees, or they can be any kind of document with information on it, such as bank statements, pay stubs, invoices, tax forms, basically any kind of document or image sent in by a customer. AI Decisioning: Is Fully Autonomous Worth It?

AI 52
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7 Common Mistakes CX Leaders Make (And How To Avoid Them!)

Experience Investigators

Commonly neglected micromoments include the whatever welcome, the punitive invoice or payment, or the drifting customer triggers. There are some pretty incredible ways artificial intelligence and machine learning can transform customer service , for example. And that’s just one area AI can help.

CX 90
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Intelligent Document Processing: Fueling Efficiency and Growth

Lightico

This data includes loan applications , insurance documents , emails, reports, invoices, supporting documentation and contracts. This is where Intelligent Document Processing (IDP) comes in. IDP is a technology that uses artificial intelligence and machine learning to automate the extraction of data from documents.