Little Otter’s Rebecca Egger on making mental health care accessible to all
Intercom, Inc.
SEPTEMBER 30, 2021
There’s amazing research and work getting done, and there’s this amazing technology and AI, but the hard part is to actually make that accessible and scalable and get it in the hands of people who really, really need it. You need both automation and human interaction. There will always have to be a balance. What was that like?
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