SurveySensum

DECEMBER 24, 2024

Comparison Table of the Top 15 SurveyMonkey Alternatives & Competitors in 2025 SurveyMonkey Alternatives Features Free Trial Free Version Pricing G2 Rating SurveySensum Inbuilt survey templates Provide AI-enabled text analytics Powerful dashboard for quick view analysis Enables integration with HubSpot, Zendesk, and more.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

CommBox

SEPTEMBER 23, 2021

Before we dive in, it’s vital to understand what chatbots are, how they enhance customer service and CX, and why chatbots are essential for business growth. Chatbots are AI-powered conversational assistants created to communicate with customers without human intervention. Why Chatbots Are Important For Business Growth .

Real Estate 59

Real Estate Machine Learning Finance Healthcare 59

SugarCRM

MARCH 24, 2025

What we'll Cover: How Epicor ERP Can Also Support Your Customer-Facing Teams If your business relies on Epicor ERP, you already know how valuable it is for managing operations, inventory, and finance. But did you know that the same data that powers your business processes can also help improve sales and customer service?

Sales 26

Sales Finance Artificial Intelligence Data Entry 26

SugarCRM

MARCH 24, 2025

What we'll Cover: How Epicor ERP Can Also Support Your Customer-Facing Teams If your business relies on Epicor ERP, you already know how valuable it is for managing operations, inventory, and finance. But did you know that the same data that powers your business processes can also help improve sales and customer service?

Sales 26

Sales Finance Artificial Intelligence Data Entry 26

Intercom

FEBRUARY 8, 2023

These customer service experts work in companies of all sizes in North America and Europe, operating across a range of industries, such as technology, finance, education and e-commerce. AI and automation is increasingly important to support teams , which need to do more with less due to headcount reductions and budget cuts.

Customer Service 59

Customer Service E-commerce Finance Business Growth 59

VOZIQ

AUGUST 13, 2023

FANOMICS®: Turn Customers into Fans and Profit from it (Future of Business and Finance) by Roman Becker (Author), Gregor Daschmann (Author) In this book, Roman Becker and Gregor Daschmann, the discoverers of the Fan Principle and FANOMICS, demonstrate how to turn customers into true and lifelong fans. Get the book by clicking here.

Customer Acquisition 52

Customer Acquisition Customer Retention Finance Actionable Insights 52

CommBox

JANUARY 13, 2022

In addition, a customer experience that excels leads to business growth, happy customers, and an edge over the competition. . The recent COVID-19 pandemic has seen a surge in people forced into managing their finances at home, opening up the financial services market. . Then, COIN came in and did the same job in seconds.

Customer Experience 52

Customer Experience Machine Learning Finance Omnichannel 52

SugarCRM

NOVEMBER 16, 2023

Being able to automate and streamline everyday business processes has proved to be one of the most efficient ways to accelerate business growth. And we certainly are familiar with how different industries or niches have specific automation and business process needs. How does this help your organization overall?

Business Growth 26

Business Growth CRM Artificial Intelligence Invoicing 26

SurveySensum

AUGUST 30, 2024

Leverage AI capabilities like machine learning and text analytics with SurveySensum, to analyze your customer data, derive insights, and tailor your offerings to exceed customer expectations. Leverage self-service options like self-help kiosks, and mobile apps to manage finances, pay bills, make investments, etc.

Customer Experience Management 52

Customer Experience Management Customer Experience Omnichannel Text Analytics 52

C3Centricity

JUNE 28, 2018

However, the most influential CMOs also recognize that their ultimate job is driving business growth. In the Brand Finance list Amazon took over the top spot from Google this year. One exciting improvement to information analysis that is now available to any business is the use of AI and machine learning.

Machine Learning 99

Machine Learning Start-ups Innovation Entertainment 99

C3Centricity

JUNE 28, 2018

However, the most influential CMOs also recognize that their ultimate job is driving business growth. In the Brand Finance list Amazon took over the top spot from Google this year. One exciting improvement to information analysis that is now available to any business is the use of AI and machine learning.

Machine Learning 91

Machine Learning Start-ups Innovation Entertainment 91

CommBox

OCTOBER 11, 2021

Chatbots are AI-powered conversational assistants created to communicate with customers without human intervention. Automated sales chatbots are “personal shopping assistants” for eCommerce businesses. How Automated Chatbots Increase eCommerce Sales for businesses? Track your performance Using an AI-Powered Platform .

Sales 52

Sales Omnichannel Social Media Retail 52

SugarCRM

SEPTEMBER 10, 2024

For business continuity and customer service, a customer relationship management (CRM) system is essential. These systems help us to better understand our customers, managing key touchpoints and serving them better to drive business growth. Some may even use AI and predictive analytics for forecasting.

CRM 49

CRM Invoicing Predictive Analytics Manufacturing 49

ClearAction

JULY 29, 2018

As a customer yourself, things you buy are clearly affected by decisions of the supplier’s Safety, Facilities and Finance departments, right? “Culture is a reflection of decision-making in a business. It’s how the business is run: What are we doing to maximize the value of what customers are getting from us?”

Finance 48

Finance Sports NPS Customer Retention 48

SurveySensum

JANUARY 16, 2024

Here are some feedback examples from a sustainable brand website offering beauty products: Catherine Schwartz, Finance Editor at Crediful , highlights the importance of getting customer leveraging feedback for product development: “Your business exists because of the consumers. Leverage digital tools and technologies.

Innovation 52

Innovation Non-Profits Social Media Customer Feedback 52

SurveySensum

JANUARY 16, 2024

Here are some feedback examples from a sustainable brand website offering beauty products: Catherine Schwartz, Finance Editor at Crediful , highlights the importance of getting customer leveraging feedback for product development: “Your business exists because of the consumers. Leverage digital tools and technologies.

Innovation 52

Innovation Non-Profits Social Media Customer Feedback 52

SurveySensum

JULY 14, 2020

Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. A Customer Service & AI Engagement Strategist, Martin Hill-Wilson is a Mentor, Advisor, and Trainer on Customer Service. Bill Gessert – Vice President of Business Growth at Premiere Response. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

SurveySensum

APRIL 5, 2022

It is an AI-enabled feedback management platform that helps you gather customer feedback, analyze it, and take action on it to boost your customer satisfaction and loyalty. Yeah, SAP owns Qualtrics, and it works best in multiple industries like healthcare, finance, tourism, retail, automobiles, etc. AI Sentiment Analysis.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

Intercom

SEPTEMBER 21, 2022

But as AI improves, they’ll be able to handle more complex issues and bots will increasingly be chosen by consumers as the most convenient and time-saving solution for a wider range of queries. As a result, most companies are using chatbots and knowledge bases to resolve customers’ queries without involving their teams.

Start-ups 59

Start-ups Customer Satisfaction Finance Customer Service 59

Hodusoft

MARCH 21, 2024

Starting from customer support and call center operations to marketing, sales, data entry, administration, finance, and IT outsourcing, businesses can rely on this industry for a diverse array of services.

Omnichannel 52

Omnichannel Contact Center Social Media Data Entry 52

SurveySensum

AUGUST 3, 2023

SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance. Whether your objective is to enhance customer experience , satisfaction, loyalty, or business growth, SurveySensum is a go-to solution.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

MAY 19, 2023

This CX metric has the ability to gauge customer loyalty and predict business growth. Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient. By implementing AI tech like chatbots, banks can respond faster to customer queries improving their CX.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52

Intercom, Inc.

MARCH 29, 2022

Now, I can’t cover everything that we define as next-generation in Intercom, but things like dense UI, designing for power users, fast action switching, dark mode, no-code, usage of AI/ML, designing for multiplayer experiences, this is all what your products will look like in the future if they don’t already today.

Start-ups 118

Start-ups Innovation Sales Legal 118

SurveySensum

APRIL 18, 2025

So lets explore top Microsoft Forms alternatives that provide more power and versatility, whether your needs are for AI-powered insights, simple automation, or advanced customization. AI-Powered Text Analytics Bid farewell to manual number-crushing. What do you look for then? A better, more flexible survey tool.

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52