InteractionMetrics

MARCH 13, 2025

If negative customer sentiment repeatedly emerges around confusing invoices or payment errors, you can prioritize streamlining these areas. Clearer invoices or simpler payment methods directly improve customer satisfaction and reduce support inquiries. Can I rely on AI software and machine learning for 100% accurate sentiment analysis?

Sentiment Analysis 52

Sentiment Analysis Customer Experience Machine Learning Social Media 52

Aquire

JANUARY 6, 2022

And with the rise of the digital workforce, the right online business tools can really help improve how you run your business. This is a complete list of the best online business tools to skyrocket business growth. It’s a solid small business software to take care of your accounting needs.

Social Media 105

Social Media Invoicing CRM Start-ups 105

SugarCRM

SEPTEMBER 10, 2024

For business continuity and customer service, a customer relationship management (CRM) system is essential. These systems help us to better understand our customers, managing key touchpoints and serving them better to drive business growth. Some may even use AI and predictive analytics for forecasting.

CRM 49

CRM Invoicing Predictive Analytics Manufacturing 49

SugarCRM

NOVEMBER 16, 2023

Being able to automate and streamline everyday business processes has proved to be one of the most efficient ways to accelerate business growth. And we certainly are familiar with how different industries or niches have specific automation and business process needs. ” Lacey G., However, raw data is of little use.

Business Growth 26

Business Growth CRM Artificial Intelligence Invoicing 26

SugarCRM

SEPTEMBER 26, 2023

Discover some insights in this article that will help you use AI CRM insights to grow your business and accelerate your CX efforts. One perfect example of leveraging CRM systems is running analytics on invoice information in your ERP tool to help predict and offer your sales and marketing teams actionable insights.

CRM 26

CRM Sentiment Analysis AI Invoicing 26

SugarCRM

MAY 17, 2022

Let’s get a closer look at each edition and discover how can your business benefit from using them: Sugar Sell Premier. Sell Premier is our flagship solution and includes comprehensive SFA capabilities with built-in AI to automate and accelerate sales processes and shorten sales cycles by increasing velocity from offer to close.

CRM 49

CRM Invoicing Sales Innovation 49

Gainsight

MAY 18, 2023

Over the last year, the Scaled team has achieved: 21% year-over-year (YOY) increase in customers that successfully onboarded in the first 30 days of their contract 37% YoY increase in the number of business reviews completed Increased CSAT scores from 4.2 Certinia provides customer-centric solutions to accelerate business growth.

Invoicing 52

Invoicing Scorecard Innovation Machine Learning 52