SurveySensum

JUNE 24, 2023

Increases Profitability and Business Growth Good customer experience plays a crucial role in customer loyalty, resulting in low churn and lower retention costs, which ultimately increase the profitability of a business. With Text Analytics. Analyze Customer Feedback with Text Analytics – Request a Demo 6.

Customer Satisfaction 52

Customer Satisfaction Business Growth Net Promoter Score Text Analytics 52

SurveySensum

DECEMBER 2, 2024

Text Analytics Falls Short: While the platform provides useful tools for processing open-ended feedback, its capabilities in advanced natural language processing and sentiment analysis fall short compared to top competitors. You may find it difficult to customize the surveys or feedback tools how you want them.

Sentiment Analysis 52

Sentiment Analysis Start-ups AI Customer Feedback 52

SurveySensum

DECEMBER 24, 2024

Comparison Table of the Top 15 SurveyMonkey Alternatives & Competitors in 2025 SurveyMonkey Alternatives Features Free Trial Free Version Pricing G2 Rating SurveySensum Inbuilt survey templates Provide AI-enabled text analytics Powerful dashboard for quick view analysis Enables integration with HubSpot, Zendesk, and more.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

Lumoa

JANUARY 11, 2022

Here are some of the top reasons why NSP you should invest in NPS software: Minimizes Customer Churn Rate Business growth can be understood by measuring the inflow and outflow of the customers in the business. Key Features AI-enabled customer experience management platform Easy to use interface Read more: Surveysensum 10.

NPS 97

NPS Net Promoter Score Sentiment Analysis Text Analytics 97

SurveySensum

FEBRUARY 7, 2025

Sync your NPS data with your CRM or business systems, and set workflows that automatically send surveys after critical events, like a purchase or customer service interaction. SurveySensum takes this automation a step further with its AI-powered capabilities. Non-responders receive automatic reminders, ensuring no feedback is missed.

NPS 52

NPS Customer Feedback Outlook E-commerce 52

SurveySensum

DECEMBER 4, 2024

This CX metric has the ability to gauge customer loyalty and predict business growth. Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient. Use text analytics to understand common themes in customer comments.

NPS 52

NPS Net Promoter Score Close the Loop Customer Loyalty 52

SurveySensum

SEPTEMBER 19, 2024

Text Analytics : So, you have gathered the data via surveys, what’s next? Don’t ask Zykrr because the tool lacks robust text analytics software, restricting you from deriving actionable insights from open-ended feedback. Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2.

Customer Feedback 52

Customer Feedback Text Analytics Sentiment Analysis Social Media 52

SurveySensum

AUGUST 1, 2024

Since this feedback can be analyzed you’d need a text analysis tool such as SurveySensum’s AI-Enabled Text Analytics. And this AI machine will bifurcate all the feedback into categories and add relevant tags to it. In the end, Text Analytics will give you top trends, patterns, and sentiments.

Customer Experience 52

Customer Experience Text Analytics NPS Business Growth 52

Experience Investigators

APRIL 23, 2024

CX leaders can prioritize improvements around the employee experience for service in things like knowledge bases, AI tools, and more visibility for key customer data. By managing customer interactions and feedback efficiently, you can secure more leads and enhance the customer journey, ultimately leading to improved business outcomes.

Net Promoter Score 94

Net Promoter Score CEM CX Customer Experience 94

SurveySensum

JANUARY 16, 2025

What is Qualtrics Platform Overview Qualtrics is a popular experience management tool businesses use to design their CX strategies and improve customer experience. Qualtrics provides advanced data analysis tools, including text analysis, statistical modeling, and AI-driven insights. This makes it an ideal choice!

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

Lumoa

AUGUST 8, 2023

Just as a chef transforms raw ingredients into a gourmet meal, proper survey analysis can transform raw data into actionable insights that drive business growth. In the visual above, we see Lumoa’s AI in action, determining whether parts of a comment are positive, negative, or neutral.In

Customer Feedback 78

Customer Feedback VOC Net Promoter Score NPS 78

SurveySensum

AUGUST 30, 2024

Leverage AI capabilities like machine learning and text analytics with SurveySensum, to analyze your customer data, derive insights, and tailor your offerings to exceed customer expectations. Understand their priorities and look for opportunities to provide them with advice and offers that will suit their needs.

Customer Experience Management 52

Customer Experience Management Customer Experience Omnichannel Text Analytics 52

SurveySensum

OCTOBER 4, 2023

This tool helps automotive businesses, such as car manufacturers, dealerships, and service centers, gather valuable customer insights to improve products and services, enhance automotive customer experience, and drive business growth. But how to determine which one is the right tool for your automotive business?

Customer Feedback 52

Customer Feedback Sentiment Analysis Text Analytics CRM 52

SurveySensum

JANUARY 17, 2024

Tools like SurveySensum’s Text Analytics can greatly help analyze your survey responses. This AI-driven solution aids in extracting precise insights from open-ended responses, examining trends, and swiftly identifying improvement opportunities based on your customer feedback. Analyze Solicited Feedback with Text Analytics!

Customer Satisfaction 52

Customer Satisfaction Text Analytics Actionable Insights Gaming 52

SurveySensum

AUGUST 3, 2023

Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. Whether your objective is to enhance customer experience , satisfaction, loyalty, or business growth, SurveySensum is a go-to solution.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

SEPTEMBER 20, 2024

SurveySensum takes this a step further by offering easy survey creation and powerful AI Text Analytics. With SurveySensum, you can leverage HubSpot NPS integration to respond to customer needs more effectively, ultimately fostering stronger relationships and driving business growth.

NPS 52

NPS Net Promoter Score Actionable Insights CRM 52

SurveySensum

JULY 2, 2024

A Detailed Overview of Best Customer Feedback Tools Customer Feedback Tools Features Free Trial Free Version Pricing G2 Rating SurveySensum End-to-end feedback management Robust text analytics Helps you with research product satisfaction or new concept testing Enables the teams to share and collect feedback in real-time.

Customer Feedback 52

Customer Feedback Sentiment Analysis NPS Text Analytics 52

SurveySensum

NOVEMBER 6, 2023

With Text Analytics Software Use a robust text analytics software that will let you read between the lines. With SurveySensum’s text analytics software, you can analyze hundreds of open-ended responses and get top trends and sentiments within a few minutes. How to Analyze Open-Ended NPS Feedback?

NPS 52

NPS Close the Loop Text Analytics Customer Satisfaction 52

SurveySensum

APRIL 21, 2023

Text Analytics: SurveySensum uses AI-driven sentiment analysis to help understand the emotions behind the open-ended responses. Text Analytics : This feature helps analyze open-ended text responses from survey participants. The tool is suitable for businesses of all sizes and industries.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

SurveySensum

OCTOBER 11, 2023

It offers robust analytics capabilities , via advanced text analytics software , to uncover valuable insights from customer qualitative feedback. It offers robust analytics and reporting features , including sentiment analysis and text analytics, to help users gain deeper insights from survey data.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

SurveySensum

JULY 29, 2024

Overall, upselling is a powerful strategy to drive immediate sales, strengthen customer relationships, and support sustainable business growth. With that let’s understand how to find these opportunities to grow your business. This way you can drive significant revenue growth. How to Identify Upselling Opportunities?

Customer Satisfaction 52

Customer Satisfaction Net Promoter Score NPS Touchpoint 52

SurveySensum

SEPTEMBER 13, 2023

SurveySensum SurveySensum, an AI-powered B2B manufacturing feedback tool, simplifies feedback collection with NPS, CES, and CSAT surveys. And once the survey responses start coming in, the tool centralizes the feedback, automates analysis using Text Analytics software , and provides detailed reports on a user-friendly dashboard.

Manufacturing 52

Manufacturing B2B Compliance NPS 52

SurveySensum

MARCH 26, 2024

For experienced professionals, the software offers advanced functionalities such as advanced text analytics software, analytical dashboards, cross-tab analysis, real-time ticketing for closed-loop actions, intuitive DIY features, enhanced data visualization, and more, making it an ideal choice for users of all expertise levels.

Text Analytics 52

Text Analytics Customer Feedback Actionable Insights CXM 52

SurveySensum

MARCH 26, 2024

For experienced professionals, the software offers advanced functionalities such as advanced text analytics software, analytical dashboards, cross-tab analysis, real-time ticketing for closed-loop actions, intuitive DIY features, enhanced data visualization, and more, making it an ideal choice for users of all expertise levels.

Text Analytics 52

Text Analytics Customer Feedback Actionable Insights CXM 52

SurveySensum

DECEMBER 13, 2024

This customer feedback platform helps you create surveys like NPS, CES, CSAT , Product, Onboarding, CSI, etc, across industries like SaaS, Retail, Automotive, etc in order to derive insights and take relevant action for business growth. Advanced Text Analytics software to identify trending customer complaints.

E-commerce 52

E-commerce Text Analytics Start-ups Social Media 52

SurveySensum

JUNE 9, 2023

This alignment leads to increased customer acquisition, satisfaction, and loyalty, ultimately driving business growth and profitability. Most businesses use WhatsApp surveys nowadays because it’s inexpensive and effortless. Post-interaction Support Surveys Would you like to analyze the efficiency of the customer support team?

Customer Satisfaction 52

Customer Satisfaction Net Promoter Score NPS Touchpoint 52

SurveySensum

MARCH 27, 2024

Hence, customer feedback is a valuable source of actionable insights that can drive business growth and enhance overall competitiveness. 12 Ways to Collect Customer Feedback Collecting customer feedback is crucial for understanding your audience, improving user experience, and making informed business decisions.

Customer Feedback 52

Customer Feedback Social Media Touchpoint Text Analytics 52

Retently

FEBRUARY 9, 2024

Key Takeaways Customer feedback questionnaires are a valuable resource for understanding customer expectations and experiences, shaping products/services, and fostering brand loyalty, all of which fuel business growth. These allow businesses to prioritize areas that need attention based on root causes or impact.

Customer Feedback 93

Customer Feedback Net Promoter Score Customer Satisfaction NPS 93

SurveySensum

FEBRUARY 24, 2022

Text Analytics. What to do when you receive text feedback in thousands? Text analysis comes to the rescue. It is powered by IBM Watson’s Natural Language Processing abilities and features a powerful AI-driven sentimental analysis. Customers are the undisputed factor that drives your business growth.

Customer Feedback 52

Customer Feedback Sentiment Analysis Close the Loop NPS 52

SurveySensum

FEBRUARY 14, 2024

Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts business growth. Text Analytics: With SurveySensum’s Text Analytics feature, gain quick insights from real-time employee feedback.

Close the Loop 52

Close the Loop Outlook Start-ups Text Analytics 52

SurveySensum

MAY 19, 2023

This CX metric has the ability to gauge customer loyalty and predict business growth. Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient. By implementing AI tech like chatbots, banks can respond faster to customer queries improving their CX.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52

SurveySensum

JULY 20, 2023

Customer churn is bad for any type of business and just like break-ups in real life, it stings. Customer churn affects not only your business growth but also hampers your brand’s reputation. Analyzing this feedback using powerful text analytics , they discovered important insights. companies lose $136.8

Retail 52

Retail Customer Feedback CX Social Media 52

SurveySensum

MARCH 24, 2025

So, instead of launching the one-time survey, NPS tracking helps businesses spot patterns, address pain points in real-time, and make data-driven decisions to improve customer relationships. Predicts Business Growth : Higher NPS means more loyal customers who drive referrals and repeat business. But is it important?

NPS 52

NPS Text Analytics Customer Loyalty Sentiment Analysis 52

SurveySensum

APRIL 23, 2025

Its an AI-enabled customer experience management platform that helps companies make customer feedback actionable. AI Text Analytics Software : SurveySensums AI-powered text analytics uncovers emotions behind open-ended responses, giving you deeper insights into customer opinions and improving overall experience strategies.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

SurveySensum

NOVEMBER 26, 2024

What is Medallia – Platform Overview Medallia is an experience management platform that uses experience data points called signals to help drive growth. This AI-enabled experience management solution helps you identify top customer sentiments from unstructured data with its text analysis and gives you actionable insights.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52

SurveySensum

NOVEMBER 25, 2024

For example, it is an ideal choice for businesses with big budgets as it can be expensive for small to medium-scale businesses. Also, the tool is better suited for beginners as it lacks some advanced capabilities, like less advanced text analytics software. Source : G2 , Medallia Review, Mar 03, 2023 3.

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52

SurveySensum

APRIL 18, 2025

So lets explore top Microsoft Forms alternatives that provide more power and versatility, whether your needs are for AI-powered insights, simple automation, or advanced customization. AI-Powered Text Analytics Bid farewell to manual number-crushing. Let SurveySensums AI Filter the Noise and Highlight the Aha!

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52