Gainsight

FEBRUARY 10, 2025

For larger businesses managing hundreds of accounts, theyre indispensable. Thats exactly why we acquired Staircase AI. Building an AI-powered customer intelligence platform isnt something you hack together overnight. Because the moment you ask teams to manually log interactions or input data? Adoption plummets.

AI 52

AI Compliance Artificial Intelligence Data Entry 52

SugarCRM

SEPTEMBER 3, 2020

Customer Relationship Management (CRM) technology changes all that. This integrated solution lets businesses manage their complex relationships with customers and leads so their sales teams can focus on selling. Using advanced AI technology, CRMs are taking over an array of business functions for a better customer experience.

CRM 55

CRM Artificial Intelligence Data Entry B2C 55

Hodusoft

JUNE 7, 2024

Key components of call center management Key metrics to evaluate the success of call center management Challenges in call center management Best practices for efficient call center management Trends in call center management An Understanding of Call Center Management What is Call Center Management?

Contact Center 52

Contact Center Net Promoter Score Social Media Omnichannel 52

SugarCRM

MAY 25, 2023

For the customer’s sake, brands need CRM platforms if they want to communicate effectively, address concerns in a timely manner, and prove time and time again why they value their business. 3. CRM platforms that have embraced AI and automation help teams to streamline processes and workflows.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26