Callminer

OCTOBER 11, 2018

Kaye Chapman is the Learning & Development Manager at Comm100 , a global provider of AI-powered digital customer conversation software. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Kaye Chapman @kayejchapman.

Contact Center 561

Contact Center Non-Profits Compliance Education 561

Callminer

AUGUST 1, 2017

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Next would be AI. The most effective way for contact centers to increase efficiency is…”.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

Execs In The Know

JANUARY 17, 2024

Enter the era of intelligent virtual assistants and BrandGPT, a transformative AI architecture pioneered by innovative platforms like Knowbl. Rather than solely promoting products, businesses should explore the untapped potential of leveraging AI to enhance customer experiences.

AI 52

AI Innovation Gaming Social Media 52

Comm100

NOVEMBER 23, 2020

Features like advanced routing, response policy enforcement, an agent-facing knowledge base, and Agent Assist AI have helped companies improve efficiency and response quality. Happy Fox is a help desk platform company headquartered in Irvine , California. Great for: Small businesses in need of a business messenger.

Omnichannel 52

Omnichannel Start-ups Social Media CRM 52

SurveySensum

JULY 14, 2020

Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. A Customer Service & AI Engagement Strategist, Martin Hill-Wilson is a Mentor, Advisor, and Trainer on Customer Service. She is currently working as the Growth and Innovation Evangelist at Salesforce. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Qualtrics

JUNE 6, 2019

Chris Capossela – Capossela has worked at Microsoft for 25 years and is currently the CMO where he leads global product marketing, advertising, brand, research, and communications functions for businesses and consumers. Follow Chris for the latest on Microsoft, AI, and technology. ( @chriscapossela ).

Transportation 33

Transportation Entertainment Sports Social Media 33