Callminer

DECEMBER 17, 2019

The introduction of AI in call centers may revolutionize the industry. “Global call center AI market is expected to rise to an estimated value of $4.7 This rise in market value can be attributed to the increased adoption of automated services in business operations along with innovations/advancements in AI.”

Contact Center 207

Contact Center Finance AI Customer Service 207

Fonolo

MARCH 6, 2019

With outfits in Georgia, Arizona, and Texas, it’s a professional organization providing knowledge and opportunities for service centers, call centers, and other business operations. Live Better Electronically: AI and the Customer Experience. Organizations appear in alphabetical order. What’s Inside: .

Customer Service 102

Customer Service Contact Center Education Non-Profits 102

SugarCRM

NOVEMBER 16, 2023

Integrating your Support platform to a central CRM that gathers all customer information and data is, thus, critical to business success. Accelerated Operations for Global Businesses : Some businesses operate in different states, countries, or continents. Ensuring consistency across global operations is critical.

Business Growth 26

Business Growth CRM Artificial Intelligence Invoicing 26