Intercom, Inc.

DECEMBER 10, 2020

Nick’s belief that business is personal underpins his outlook, and he takes a “human-first” approach in his role. That’s where companies can use AI to analyze the data and determine the right step to take with that customer. You don’t want to just be spamming the customer.

B2B 223

B2B Outlook Sales Touchpoint 223

SugarCRM

OCTOBER 27, 2022

These are universal priorities that any professional in sales operations, CRM, or sales strategy should consider: AI and the data capture that fuels it: When times are hard, we need to make decisions on more than gut alone; and AI powers the ability to understand information faster and in greater depth than human analysis can achieve.

E-commerce 26

E-commerce B2B CRM CX 26

SugarCRM

DECEMBER 17, 2024

Simply put, Microsoft Dynamics is a good fit for large enterprises with a dedicated IT team to manage the CRM and a large budget, and that dont mind platform lock-in. Dynamics has extensive features, AI-powered insights, and seamless integration with Microsoft Office 365, Teams, and Azure.

Compliance 26

Compliance CRM ML Finance 26