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Contact Center, Call Center and Customer Experience Events – September 2017

Taylor Reach Group

PACE Washington Summit – 2017 – September 17-19. Through thought-provoking presentations, interactive sessions and Q&A periods, take away strategies to: personalized services, journey mapping, mobile, automation and AI and actionable data. Operational CEM Accelerator Workshop – Chicago – September 26th.

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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

Smart Customer Service 2018 April 9 – 11, Washington, DC. Join us in Washington, D.C. CRM Evolution 2018 – Conference and Expo April 9 – 11, Washington, DC. CEM 10th Annual Customer Experience Management in Telecoms Summit April 10 – 12, Vienna. AI Briefing – Execs in the Know April 19, Atlanta, GA.