Zendesk

JANUARY 18, 2024

What is AI transparency? AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. Simply put, AI transparency is like providing a window into the inner workings of AI, helping people understand and trust how these systems work.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

Ameyo Callversations

JUNE 1, 2022

Conversational AI facilitates accessible communication between humans and machines through text or speech. The best form of conversational AI can create natural human sort of interactions. Scope of Conversational AI. The best conversational AI can offer results which are indistinguishable from a human.

AI 52

AI Artificial Intelligence CX Machine Learning 52

Lightico

FEBRUARY 22, 2024

Manual data extraction from unstructured documents has been a bottleneck, hindering operational efficiency and exposing insurers to risks of inaccuracies and compliance breaches. Refined Document Classification: AI adeptly categorizes incoming documents, from certificates, receipts, bills, income documents etc.,

ML 52

ML Machine Learning Compliance Customer Satisfaction 52

DMG Consulting

AUGUST 3, 2020

Artificial intelligence, specifically machine learning (ML), is starting to change this and be accepted by users. . Using IA to enhance QM and compliance programs is a very opportunistic application, and businesses are showing growing interest in AQM.

Contact Center 78

Contact Center Sentiment Analysis Artificial Intelligence ML 78

Lightico

APRIL 18, 2024

IDP uses AI and machine learning to automate capturing, classifying, extracting, and interpreting data from various documents. IDP, on the other hand, utilizes AI to overcome these limitations. Machine Learning (ML): ML algorithms enable IDP to learn from existing data patterns and improve its accuracy over time.

Data Entry 52

Data Entry Invoicing Machine Learning ML 52

Zendesk

OCTOBER 4, 2023

5 components of intelligent automation How can AI automation help employees work more efficiently? Examples of AI automation customer service use cases Discover the true potential of AI and automation in customer service What is intelligent automation (IA)? What is the difference between AI and intelligent automation (IA)?

Artificial Intelligence 52

Artificial Intelligence Sentiment Analysis AI Machine Learning 52

Hodusoft

JANUARY 1, 2024

Digital banking can easily adopt and integrate cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), and others to enhance customer service experience. Call Recording: IP PBX systems often come equipped with call recording capabilities to ensure better compliance in the banking and finance sector.

Finance 52

Finance Compliance Artificial Intelligence ML 52

SurveySensum

DECEMBER 4, 2024

Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient. By implementing AI tech like chatbots, and AI meeting assistants banks can respond faster to customer queries improving their CX. Compliance with data privacy regulations like GDPR.

NPS 52

NPS Net Promoter Score Close the Loop Customer Loyalty 52

SugarCRM

DECEMBER 17, 2024

SugarCRM, on the other hand, is best suited for sales-led businesses that need easily configured workflows, advanced integrations, AI capabilities, and strict security compliance at affordable prices. Dynamics has extensive features, AI-powered insights, and seamless integration with Microsoft Office 365, Teams, and Azure.

CRM 26

CRM Compliance ML Finance 26

ProProfs

MAY 10, 2023

Incredibly easy to use 100k+ customizable assessments AI results Personalized feedback Easily import data from lead forms Pricing – Starts at $20 2. Glider AI Glider AI is a state-of-the-art online career assessment tool to hire qualified candidates faster and upskill them with the necessary training and development opportunities.

Artificial Intelligence 52

Artificial Intelligence AI Education Machine Learning 52

ProProfs

MAY 10, 2023

Incredibly easy to use 100k+ customizable assessments AI results Personalized feedback Easily import data from lead forms Pricing – Starts at $0 2. Glider AI Glider AI is a state-of-the-art online career assessment tool to hire qualified candidates faster and upskill them with the necessary training and development opportunities.

Artificial Intelligence 52

Artificial Intelligence AI Education Machine Learning 52

SurveySensum

MAY 19, 2023

Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient. By implementing AI tech like chatbots, banks can respond faster to customer queries improving their CX. The tool is AI-powered and can not only collect feedback but also help understand the sentiment behind them.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52

MattsenKumar

JUNE 3, 2021

Prioritize compliance. The E-commerce landscape is evolving; new technologies like AR, ML, and AI enable new players with customer acquisition. Here’s how to optimize the background for a refurbished product: Focus on repackaging it as a new product. Offer warranty even for the refurbished products.

E-commerce 52

E-commerce Retail Non-Profits Government 52

SurveySensum

JULY 2, 2023

It is AI-powered and facilitates the creation, distribution, and analysis of surveys with ease. The tool is also an AI-powered survey tool and offers actionable insights by analyzing customer feedback. Key Features Its Experience Intelligence (EI) platform uses AI and ML to analyze customer feedback from various sources.

Customer Satisfaction 52

Customer Satisfaction Social Media Text Analytics Actionable Insights 52

Intercom, Inc.

MARCH 29, 2022

Now, I can’t cover everything that we define as next-generation in Intercom, but things like dense UI, designing for power users, fast action switching, dark mode, no-code, usage of AI/ML, designing for multiplayer experiences, this is all what your products will look like in the future if they don’t already today.

Start-ups 118

Start-ups Sales Innovation NPS 118

Intercom

DECEMBER 14, 2023

If you haven’t noticed already, chances are you’re going to pick up a bit of a theme here – 2023 was the year AI changed everything. It’s been an incredibly exciting year – and we have big plans for the year ahead, as we continue to tell extraordinary stories from the frontlines of the AI revolution. Here’s Fergal Reid.

AI 97

AI Start-ups Legal Technology 97