AI Connecticut Contact Center 
Fonolo
JULY 6, 2021
Contact centers help customers get the information they need from a business while gathering valuable consumer insights through outbound and inbound communication. However, a contact center can’t function properly without effective, customizable call routing. Types of contact center call routing.
Intercom
APRIL 20, 2023
AI can take customer data, fill those gaps, and even reveal issues that weren’t captured by surveys in the first place. Jim: In my first job out of college, I was going to visit my girlfriend, now my wife, in Connecticut. Bridging the survey gap with AI Liam: Before we wrap up, I want to get your thoughts on AI.
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