Uniphore

JULY 8, 2021

The position is based out of our offices in Alpharetta, Georgia. While it doesn’t have to be an enjoyable experience, it should at least be an effortless experience, don’t you think? The rest of the core team is based out of Atlanta, and it would be ideal if you are in eastern or central time zones.

Sales 246

Sales B2B AI Customer Service 246

Steven Van Belleghem

NOVEMBER 10, 2020

So far, Walmart launched clinics in Arkansas, Texas, and Georgia and it is currently planning to open six additional locations around Atlanta and new Florida locations soon. I hope that they inspire you to look around and think about how you can solve “the whole problem” for your customers too.

Healthcare 98

Healthcare Customer Experience Education Manufacturing 98

Fonolo

MARCH 6, 2019

When I first stepped foot into the Fonolo office nearly a year ago, I was also knowingly dipping my toes into the customer service ecology. This Canadian customer experience-obsessed organization is a vibrant and integral part of the North American CS and CX verticals. 6 Must-Read Customer Experience Trends in 2019.

Customer Service 102

Customer Service Contact Center Education Non-Profits 102

Fonolo

MAY 10, 2023

3 Notable Contact Center Conferences and Events Healthcare Contact Center Times Conference, June 7-9 Atlanta, Georgia Looking to embrace a new era and elevate your contact center to new heights? Visit Fonolo at Booth # 15 to learn how call-backs can improve your RCM!

Contact Center 87

Contact Center Healthcare Gaming Innovation 87

Aquire

AUGUST 2, 2021

Understanding context is perhaps the key function of advanced AIs. Chatbots can help organizations smoothen their operations, engage customers, and handle requests and complaints faster. Improve customer experience by providing 24/7 support. What are the benefits of chatbots for business? help with test scoring).

Machine Learning 59

Machine Learning Predictive Analytics Healthcare Start-ups 59

Qualtrics

APRIL 14, 2021

Originally wanting to be a neurologist, an experience during his time at the Medical College of Georgia changed his view on what was important. “I I did a rotation with a physician in southern Georgia who had been in private practice with years of experience. McGill thought healthcare would be interesting.

Healthcare 26

Healthcare Technology Technology AI 26