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The role of AI in making CX more accessible and inclusive

Zendesk

Customer experiences aren’t meant to be one-size-fits-all. With AI, it’s now possible for businesses to personalize for a wider spectrum of human needs. According to our research, 66 percent of customers believe that AI will revolutionize how we communicate and interact with technology.

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Customer Reach – July Newsletter

Taylor Reach Group

Contact centers, customer service and customer experience: news, views and how to's. Inside this issue: Will AI Mean Less People and More Profit in the Contact Center? Will AI Mean Less People and More Profit in the Contact Center? Will AI Mean Less People and More Profit in the Contact Center? Newsletter.