How Can Payers Improve Member Experience and Efficiency at the Same Time?
Uniphore
DECEMBER 17, 2021
Yet, many payers are still struggling to eliminate the friction in patient/member journeys, improve consumer satisfaction and loyalty, and driver greater efficiency. That’s where conversational artificial intelligence (AI) and automation can help. Scoring an “Ok” Satisfaction Rating Isn’t Enough. AI Adoption in Healthcare.
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