Achieve quick ROI on your CX: How small businesses innovate at scale
Zendesk
APRIL 2, 2021
The company was able to keep up with customer service inquiries thanks to an early decision to make big investments in automation and AI. These tools helped Discord get customers the answers they need as quickly as possible, while still maintaining a human touch. Ittai Savran, CEO of Olala Homes. Versatility for the long run.
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