Achieve quick ROI on your CX: How small businesses innovate at scale
Zendesk
APRIL 2, 2021
Since adopting Zendesk solutions, the company has seen its answer rate for customer service calls improve by 30 percent to 95 percent, and its CSAT rating regularly hits 97 percent. The company was able to keep up with customer service inquiries thanks to an early decision to make big investments in automation and AI.
52 
Let's personalize your content