Crate & Barrel on experience gaps: why they occur and how to close them
Qualtrics
MAY 2, 2019
On the X4 Summit main stage, Sir Richard Branson told the story of how he started Virgin Atlantic after his flight to Puerto Rico was canceled. Equip everyone in your company to improve CX. From top to bottom, everyone in your organization needs to buy into your CX vision. Read more about creating a CX culture.
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