Lesson #39 Revisited: Conversational Surveys and AI—The Future of Listening is Here
PeopleMetrics
APRIL 10, 2025
But AI is changing that in exciting ways! Enter conversational surveysan innovative approach that uses AI to turn a static survey into a dynamic, evolving conversation with your customer. And heres the key: the best application of AI in surveys right now isnt about replacing structured surveys. Whats working?
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