ECXO

MARCH 6, 2025

She currently serves as Associate Vice President of Campus Affairs at the Jewish United Fund (JUF) and as Executive Director of the Hillels of Illinois, roles in which she empowers college students to connect with their heritage and respond to antisemitism on campus.

Education 191

Education Non-Profits Innovation Social Media 191

Zendesk

APRIL 26, 2023

With AI, it’s now possible for businesses to personalize for a wider spectrum of human needs. According to our research, 66 percent of customers believe that AI will revolutionize how we communicate and interact with technology. Generative AI can summarize text on a page to make it easier to read and comprehend.

AI 98

AI CX Technology Technology 98

Taylor Reach Group

JUNE 26, 2017

Inside this issue: Will AI Mean Less People and More Profit in the Contact Center? Will AI Mean Less People and More Profit in the Contact Center? Will AI Mean Less People and More Profit in the Contact Center? As many of you have heard, Illinois, Ontario have announced anticipated minimum wage increases to $15/hour.

Contact Center 48

Contact Center Artificial Intelligence AI Technology 48

The Customer Service Blog

APRIL 28, 2022

Thanks to the public’s embrace of smart speakers, intelligent car displays and voice-responsive phones - along with the rise of voice intelligence in call centers - marketers say they are on the verge of being able to use AI-assisted vocal analysis technology to achieve unprecedented insights into shoppers’ identities and inclinations.

Artificial Intelligence 52

Artificial Intelligence Government Machine Learning Technology 52