Beyond Philosophy

DECEMBER 16, 2023

The Future of Customer Research Teams: Innovating for Success in 2024 and Beyond AI’s enthralling me these days, and it seems the world’s caught in the same spell. One realm set for a profound AI makeover is customer market research—a topic worth diving into since it’s likely on many of your radars too.

Innovation 78

Innovation AI Management Consulting Education 78

Sprinklr

AUGUST 12, 2021

The enterprise that does not innovate ages and declines, and in a period of rapid change such as the present, the decline will be fast” – Peter Drucker, renowned management consultant, educator, and author. Use the power of technology and smart AI to make social posts more effective and provide better results. “It

Social Media 111

Social Media Education Sales Compliance 111

SurveySensum

JULY 14, 2020

He has been named as one of the world’s ‘Top 150 Business Influencers’ by LinkedIn, and The Financial Times has recognized his company Beyond Philosophy as being one of the best management consultancies for two years in a row. Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Beyond Philosophy

MARCH 16, 2023

So, rather than relying on human decision-makers, they will use AI and technology to make these decisions. In other words, we see a smaller spread between top and bottom than we used to, which is what you might expect from the strategic management and marketing perspective. Then, they implement changes based on the findings.

Customer Satisfaction 88

Customer Satisfaction Technology Technology Customer Experience Management 88

Gainsight

MARCH 1, 2024

Moving away from product training and the operational role to working with customers on longer-term strategy as you can tap into AI to create support and training resources that can be scalable. I think we will see an increase in the demand for Community and AI-driven tools grow. This will help make CS a more strategic role.

Artificial Intelligence 59

Artificial Intelligence Management Consulting Technology Technology 59

1 to 1

JANUARY 18, 2021

Online retailers, meanwhile, leaned into efforts to replicate the in-store experience with virtual reality tools that let shoppers try on clothes and jewelry from home and other innovations. The question is, which of these innovations will we keep?” Joel asked. The customer has really spoken with where their money has gone.”

Retail 36

Retail Innovation Management Consulting Gaming 36

ProProfs

FEBRUARY 15, 2022

Top eLearning companies provide great service to training companies, enterprises, and training managers with their eLearning development solutions. learning management systems. project managers. consulting & coaching. Focus On Research, Exploration, & Innovation. Consulting & Coaching.

Non-Profits 52

Non-Profits Start-ups Innovation Artificial Intelligence 52