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CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience

CommBox

CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience Boston , MA – Nov. [18], This investment follows PSG Equity’s original 2021 investment and will be used to help expand CommBox’s global footprint and enhance its innovative AI-powered solution. Dvir Hoffman. A primary roadblock? Security concerns.

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CommBox, a SaaS Omnichannel Customer Communication Solution, Announces Strategic Growth Investment From PSG

CommBox

Our technology seeks to alleviate pressure on customer service teams by providing an all-in-one customer communication platform that includes a wide variety of channels, including WhatsApp. Founded in 2013, CommBox revolutionizes customer communication with its AI-powered omnichannel solution. Yigal Arnon & Co. About CommBox.

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Keep companies competitive with a data-driven sales approach

Zendesk

As a refresher, sales analytics refers to any technology or process used to gather and analyze sales data. If using AI technology isn’t an option for your company quite yet, you can still take advantage of data-driven lead generation through simple customer questions. Purpose of sales analysis. Sales analytics use cases.

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