SugarCRM

OCTOBER 24, 2023

However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. According to this Gartner study , almost 80% of CRM buyers today search for AI capabilities when deciding. Generative CRM: What Is It?

CRM 26

CRM AI Invoicing Predictive Analytics 26

VOZIQ

OCTOBER 19, 2022

Here, the approach focuses mainly on the historic data representation of customers and provides little information in decision making to boost retention initiatives. The intermediate stage involves automated and frequent data collection—both structured and unstructured data—from internal and external sources and analyzing processes offline.

Customer Retention 40

Customer Retention Predictive Analytics Unstructured Data Touchpoint 40

VOZIQ

OCTOBER 19, 2022

Here, the approach focuses mainly on the historic data representation of customers and provides little information in decision making to boost retention initiatives. The intermediate stage involves automated and frequent data collection—both structured and unstructured data—from internal and external sources and analyzing processes offline.

Customer Retention 40

Customer Retention Predictive Analytics Unstructured Data Touchpoint 40