Remove AI Remove Management Consulting Remove Technology
article thumbnail

Unleashing the Power of AI vs. Human Touch: Which Delivers a Superior Customer Experience?

Beyond Philosophy

Unleashing the Power of AI vs. Human Touch: Which Delivers a Superior Customer Experience ? So, we have a proposition for you: If you have something you want to say about experiences or technology, statistics, or reports, feel free to share them via video. To that end, Tom Martin , CEO at Glance , has submitted one about AI.

AI 143
article thumbnail

AI is just opinions written in code! Have you built in AI Ignorance?

Beyond Philosophy

Artificial Intelligence (AI) is an incredible technology with potential to shape the future of humanity. The common misconception is that AI is a pure technological brain built from scratch without the risk of human influence. ” All that an AI is doing can be summarized at a basic level in this equation.

AI 97
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 ways to use social selling to boost your financial services strategy

Sprinklr

It is the art of building and nurturing relationships with customers, and the science of using technology to stay compliant while leveraging the right content, at the right time, on the right social channels to generate leads and grow your business. What is social selling? Social selling is both an art and a science.

article thumbnail

The Future of Customer Research Teams: Innovating for Success in 2024 and Beyond

Beyond Philosophy

The Future of Customer Research Teams: Innovating for Success in 2024 and Beyond AI’s enthralling me these days, and it seems the world’s caught in the same spell. One realm set for a profound AI makeover is customer market research—a topic worth diving into since it’s likely on many of your radars too. Job impacts?

article thumbnail

Retail expert Joel Bines on the rise of the “me-centric” economy

Intercom

Throughout its history, retail has been punctuated by a great deal of technological advancements, and many have been quick to call each a revolution. “Technology has created this pure frictionless ability to move around in a way we never could before” Joel: And let’s take it one step further.

Retail 105
article thumbnail

Incredible! Why so many organizations are missing this massive opportunity!

Beyond Philosophy

You’ll remember that Customer Science is the fusion of data, the behavioral sciences, and artificial intelligence (AI). Today, we will discuss what role AI plays in predicting customer emotions and how they affect customer behavior. AI isn’t perfect. from Virginia Tech about AI recently.

article thumbnail

Amazing Business Radio: Colin Shaw

Shep Hyken

Shep Hyken interviews Colin Shaw, co-host of the Intuitive Customer podcast and the Founder & CEO of Beyond Philosophy LLC , a customer experience consulting company that has been recognized by the Financial Times as ‘one of the leading management consultancies for the last three years in a row.?They This episode of?