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30 Chatbot Statistics That Will Define Customer Experience in 2021 and Beyond

Aquire

For example, according to research , the global conversational AI market size is expected to grow from $4.8 30 conversational AI statistics . In a 2019 CIO Survey, respondents identified chatbots as the main AI-based application used in their enterprises. billion in 2020 to $13.9 Gartner ). Gartner ). Salesforce ).

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Digital Transformation: What is it? 10 Successful Big Brand Examples

Aquire

Industries from insurance to real estate feel the benefit of implementing digital transformation. Read all about the facts and figures behind the trends in digital transformation. 10 Examples of digital transformation. United Airlines meets customers wherever they are. Airline passengers are becoming increasingly digital first.

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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

With this new AI-powered virtual experience, Amazon customers can now try on thousands of lipstick products, save photos on their devices to share with friends and ultimately purchase with greater confidence. Use of robots using AI and emotional intelligence is going to be the future world. Lightened the bulky headers.