Experience Investigators
MARCH 11, 2025
Follow Brian on… LinkedIn: linkedin.com/in/brianrcarlson-nashville Articles Mentioned: Press Ganey CMO on ‘The Pitt’: Doctor Report Cards Are Really About Systems (Newsweek) What Lush learned from three years of being mostly offline (Marketing Brew) AI-driven research uncovers how physician media choice shapes online patient experience (..)
Fonolo
NOVEMBER 13, 2018
The following conferences give you a front-row seat for hot-topic, contemporary customer service trends and how to take advantage of them; this could be anything from AI to advances in live chat. Where: Las Vegas, Nevada. It’s a hub of ideas, inspiration, and industry connections for customer service executives. When: June 18-22, 2018.
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Fonolo
MAY 10, 2023
Call Center and Customer Service Conferences CCW, June 19-22 Las Vegas, Nevada In 2023, Customer Contact Week celebrates 25 years of bringing together industry executives to share insights and ideas while building relationships. Visit Fonolo at Booth #275 and discover how easily Fonolo Call-Backs deploy on the Avaya platform!
Comm100
FEBRUARY 26, 2019
22 in Las Vegas, Nevada. The Stevie Awards judges noted they were impressed by the solution’s high customer satisfaction rate and by the fact that a powerful AI-powered chatbot has such a user-friendly interface. Our vision for how AI technology can support business goals also contributed to our recognition in this category.
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