SurveySensum

NOVEMBER 23, 2023

Using this free NPS tool, you can analyze data with real-time , journey-based dashboards, and identify customer issues with a sentiment analysis feature. Seamless integrations SurveySensum can be seamlessly integrated with different tools like Slack, Outlook, etc. This ensures smooth workflow management.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

NOVEMBER 13, 2023

Apart from survey creation, this tool has AI-powered text analytics software that helps you derive actionable insights from open-ended feedback with no manual coding. It seamlessly integrates with third-party tools like Microsoft Outlook, Slack, Salesforce, HubSpot, etc.

Customer Experience 52

Customer Experience Text Analytics NPS Start-ups 52

SurveySensum

FEBRUARY 14, 2024

These tools come in all shapes and sizes – from simple survey tools to fancy platforms with features like sentiment analysis and automated reporting. Manager-Controlled Morale Polls: Managers can initiate morale polls, allowing employees to share their sentiments and insights.

Close the Loop 52

Close the Loop Outlook Start-ups Text Analytics 52

CSAT.AI

OCTOBER 16, 2019

Humans are innovative creatures: the internet, AI, cold brew coffee. The Expert Outlook 2019: Find Balance report “takes a broad-based look at the trends that are shaping consumers lives in 2019 and brands that are in tune with the shifts.” Danziger is one of the experts that participated in the Expert Outlook Report.

Outlook 52

Outlook Sentiment Analysis AI Innovation 52

CSAT.AI

AUGUST 31, 2022

However, in t heir Occupational Outlook Handbook for Customer Service Representatives, the BLS provides insight more specifically into customer service job projections in the US. The BLS Occupational Outlook Handbook projects little change in hiring for customer service agents from 2020 through 2030.

Customer Service 77

Customer Service Outlook Sentiment Analysis Education 77

SurveySensum

NOVEMBER 26, 2024

This AI-enabled experience management solution helps you identify top customer sentiments from unstructured data with its text analysis and gives you actionable insights. This makes analysis easy and smooth by identifying recurring customer themes, pain points, and sentiments.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52

SurveySensum

JANUARY 6, 2025

The tool caters to both beginners and seasoned professionals with a user-friendly interface for beginners and also advanced features like AI-enabled text and sentiment analysis, cross-tab analysis, a real-time ticketing system, WhatsApp surveys , and many more for CX professionals.

Sentiment Analysis 52

Sentiment Analysis Outlook Start-ups AI 52

SurveySensum

NOVEMBER 25, 2024

AI-Powered Insights : The tool leverages advanced analytics to uncover actionable customer experience trends. This AI-powered customer feedback software helps you create and launch customer experience surveys like NPS, CSAT , CES, etc across multiple industries like B2B, SaaS, Retail, NBFC, etc.

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52

SugarCRM

DECEMBER 17, 2024

SugarCRM, on the other hand, is best suited for sales-led businesses that need easily configured workflows, advanced integrations, AI capabilities, and strict security compliance at affordable prices. Dynamics has extensive features, AI-powered insights, and seamless integration with Microsoft Office 365, Teams, and Azure.

Compliance 26

Compliance CRM ML Finance 26