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Welcome to the age of AI-powered predictiveanalytics. AIpredictiveanalytics enables organisations to transform customer service into a proactive, personalised experience. Let’s look at how AI is transforming the landscape. Are you prepared to explore the future of customer service?
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artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Accenture , 85% of customer interactions will be managed with AI by 2020. Both groups of technologies can be utilized to make analytics more actionable.
artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Accenture , 85% of customer interactions will be managed with AI by 2020. Both groups of technologies can be utilized to make analytics more actionable.
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