Callminer

AUGUST 1, 2017

Have the best technology – Finicky technology that makes day-to-day functions difficult, adds to the frustration and takes up far more time and man-power than most realize. HEG uses proprietary technology, like EduMaximizer, to deliver targeted enrollment leads to for-profit and nonprofit education clients. Too many portals…”.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

TeamSupport

SEPTEMBER 21, 2018

More companies are incorporating artificial intelligence (AI) into their customer support teams to improve relationships. Further, AI is able to assist these teams in ways not previously possible. With this said, let’s evaluate five ways you can use AI to support your support team…. This is where AI helps.

Sentiment Analysis 74

Sentiment Analysis AI Artificial Intelligence Transportation 74

Taylor Reach Group

MARCH 26, 2018

SOCAP Wisconsin Chapter – Six Sigma White Belt Training Workshop April 12, Madison, WI. We are bringing it local and offering it to our Wisconsin Chapter members on April 12, 2018! Every year the PACE Convention & Expo focuses on the best practices and technologies used in the contact center.

Contact Center 51

Contact Center Artificial Intelligence Customer Experience CEM 51