Unite the Silos and Create an Internal Shared Vision When Implementing a CX Transformation
Customer Bliss
DECEMBER 6, 2018
In this past year alone, I’ve had conversations with quite a few leaders in this industry who are working extremely hard to improve CX within their organizations. C&W’s mission statement is, “serve customers with passion,” and he spent time building out what this could really mean for the employees. About Alvin Stokes.
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