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In The News: 3 Stories That Give Insight to Improving Your Customer Experience

Beyond Philosophy

Florida and Alabama have passed laws making vaccine passports illegal. Prius has an environmental-friendly framing around conserving gas, whereas Tesla’s is of style, technological innovation, and performance. It means that companies, stores, and live event venues would not be allowed to request verification of vaccination.

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Unite the Silos and Create an Internal Shared Vision When Implementing a CX Transformation

Customer Bliss

In this past year alone, I’ve had conversations with quite a few leaders in this industry who are working extremely hard to improve CX within their organizations. Don’t be afraid to invest in technology to get the job done more effectively. Alvin Stokes, SVP of CX @CWC_tweets Click To Tweet. About Alvin Stokes.