How to Improve Surveys: Amas Tenumah Interviews Martha Brooke
InteractionMetrics
NOVEMBER 11, 2024
And then new, new, uh, tickets and Alaska Airlines just to get finally home in any event. And he said, Martha, I really care about evaluating our customer service, our email, our chat, our calls. So it was kind of like, yes, measurement of aspects of the customer experience. In this case, it was customer service.
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