Alaska Net Promoter Score NPS 
Aquire
MARCH 9, 2022
Some common ones include customer satisfaction (CSAT) and net promoter score (NPS). Alaska Airlines. Ranked as the top airline on Newsweek’s list, Alaska Airlines provides an extensive list of promises to their customers right on their website. Use metrics for your customer focus objectives.
InteractionMetrics
NOVEMBER 11, 2024
How to Improve Surveys, Summarized: Martha and Amas discussed the problems with how companies use surveys, particularly Net Promoter Score (NPS), and offered advice on how to improve surveys to gather actionable customer feedback. But here’s some of the pros and cons of NPS that Martha and Amas discussed.
Expert insights. Personalized for you.
59 
Let's personalize your content