Beyond Philosophy
JULY 18, 2020
This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Key Takeaways.
Fonolo
MARCH 6, 2019
Another global network, the International Customer Service Association is a non-profit organization dedicated to supporting the professional development of leaders in the customer service industry, and mobilizing positive customer experience management. Learn more about it here. Learn more about it here.
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Execs In The Know
OCTOBER 5, 2021
PHOENIX, ARIZONA, US, October 5, 2021 — Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Leaders Trends & Insights: Consumer Edition — the first volume of the company’s new, biannual CX research series.
Comm100
AUGUST 1, 2018
Christopher is optimistic that customer experience will get better in future, thanks to the frustrations experienced by customers of today. According to a Customer Rage study carried out by Arizona State University, 8 in 10 customers were unhappy about how companies handled their complaints.
Taylor Reach Group
APRIL 25, 2018
CXPA Insights Exchange 2018 – May 16-17, Phoenix, Arizona. Whether or not you’re a member of the Customer Experience Professionals Association, the 2017 Insight Exchange is the perfect opportunity to expand your knowledge and your network with more than 300 Customer Experience professionals in attendance.
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