Top 150 Global Customer Experience Thought Leaders and Influencers of 2020
SurveySensum
JULY 14, 2020
Jim Bass is a passionate CX Leader with over 30 years of experience in harnessing the power of VOC and VOE to enhance the customer experience. Expert in consumer behavior and customer experience, Dave is also an Adjunct Professor in Marketing at the University of Arkansas and Advisor and Featured Columnist at CustomerThink.
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