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Beyond Deliverables: How AI and Customer Centric Strategies Are Redefining Professional Services

eglobalis

Leveraging AI to Enhance Customer-Centric Delivery Artificial Intelligence (AI) can significantly enhance a customer-centric project delivery model by providing tools and insights that facilitate better alignment with client needs.

AI 434
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Artificial Intelligences and Gender. Why we need to fight stereotypes

Neosperience

From last November until next June 6, at the Futures Festival organized by the Smithsonian Institute , an event where you can admire the innovations that are destined to change the world, we can hear a very special voice: Q. Does the gender in Artificial Intelligence favor stereotypes and discrimination?

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My top favorite blogs on technology, customer experience and innovation

Steven Van Belleghem

It’s the science and technology blog and news network of the legendary Singularity University, that was founded in 2008 by Peter Diamandis and Ray Kurzweil at the NASA Research Park in California. They seem to literally tackle every last facet of innovation, and in a very profound and unique manner. Andreessen Horowitz. Blake Morgan.

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Announcing Open Registration for Execs In The Know’s Fall 2021 Customer Response Summit, A Virtual Event Taking Place October 18–22, 2021

Execs In The Know

Although our plans for a live Fall Customer Response Summit in California wasn’t possible due to the recent COVID-19 variant concerns, we feel very fortunate to have the experience and expertise to pivot to a fully virtual event,” said Chad McDaniel, President and Co-Founder of Execs In The Know. The CRS virtual event is fast approaching.

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5 Reasons to Get CX Certified & University Recommendations

Doing CX Right

University of California (UCI)- view curriculum > here. Fostering a Culture of Innovation. Machine Learning & Artificial Intelligence. It did for me and that’s why I recommend you do the same. The course I completed is now offered at several reputable schools including: . Going Virtual.

CX 52
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Customer Response Summit Coronado Recap and Highlights Day 1

Execs In The Know

On October 24-26, Execs In The Know proudly welcomed approximately 200 leaders from across the customer experience (CX) spectrum to beautiful Coronado, California, for Customer Response Summit (CRS) Coronado. The core theme of this year’s Summit revolved around Inspiration, Innovation, and Imagination to create legendary customer experiences.

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Customers Want Personalized Experiences AND Privacy. Can They Have Both?

Experience Investigators

Expect artificial intelligence will lead companies to use their data in ways they aren’t comfortable with (81%). Growing concern over customer data has led to regulations like the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). It’s hard to argue with the value of that!