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Downtime encouraged participants to check out virtual trivia, live artificialintelligence (AI) and analyst think tanks, an exhibit hall staffed by lively sponsors, a scavenger hunt and more — all from the comfort of home. Being behind the screen didn’t stop the CallMiner team from incorporating trademark activities and features.
Wednesday, July 24th ArtificialIntelligence and Machine Learning. Employee engagement is a persistent problem at contact centers, as evidenced by high employee attrition rates, flat or declining sales, increased customer service complaints, and increased compliance violations. Wednesday, July 24th ArtificialIntelligence.
She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificialintelligence to harness customer insights and deliver relevant one-to-one experiences. Website : [link].
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