Artificial Intelligence Contact Center Pennsylvania 
Fonolo
JANUARY 24, 2019
Firstly, the impact of artificial intelligence is predicted to be extremely disruptive. For example, the outsourcing industry in the Philippines (the country with the most call centers in the world) is worried that the rise of artificial intelligence (AI) will eat into the 23 billion-dollar sector. Jeremy Watkin.
Taylor Reach Group
JANUARY 21, 2019
has been an industry leader in call and contact center consulting for more than 15 years, the main area of focus has been on establishing great customer care in the business sector, especially in retail and service industries. Rosetta is an acknowledged thought leader, expert and practitioner on public sector contact centers.
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